Privacy Policy

Privacy Policy for BrandBuild Infotech

Effective Date: 1st April 2025

1. Introduction

Welcome to BrandBuild Infotech (accessible at https://brandbuildinfotech.com, hereafter referred to as “we,” “our,” or “us”). Your privacy matters to us, and we are committed to protecting your personal information with transparency and care.

This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website or use our digital services, which include website development, app development, ecommerce solutions, branding, digital marketing, UI/UX design, and more.

By accessing our site or using our services, you agree to the terms of this Privacy Policy. If you do not accept any part of this policy, please discontinue use of our website and services.

BrandBuild Infotech complies with data protection regulations, including those set by the Reserve Bank of India (RBI) and the RBI’s guidelines for payment aggregators and gateways (as per circular dated March 17, 2020, and update on November 17, 2020). For payment processing, we use secure platforms such as Stripe.

2. Information We Collect

We collect the following types of information:

Personal Information

We collect data that you voluntarily provide, such as your:

Name

Email address

Phone number

Company name

Billing/shipping address

Any details submitted through contact forms, sign-up forms, or other interactions

Payment Information

Payment details, including card data and transaction history, are securely processed through third-party gateways like Stripe. For EMI-based payments, additional data such as your PAN, Aadhaar (if applicable), credit score, or banking details may be required.

Non-Personal Information

Automatically collected data may include:

Browser type, device info, and operating system

IP address

Pages visited, session durations, and referral sources

Cookies & Tracking

We use cookies and similar technologies to personalize user experiences, analyze website usage, and support our marketing strategies. You can control cookie behavior through browser settings.

3. Use of Information

We use collected information to:

Deliver, operate, and improve our services

Respond to inquiries and support requests

Personalize user experience and communications

Process transactions securely

Meet regulatory and legal obligations

Prevent fraud or misuse

Share updates, promotions, or service alerts

Facilitate EMI options via third-party financial providers

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

Third-Party Service Providers: Trusted partners helping us deliver services (e.g., hosting, payments, EMI partners). These partners are contractually obligated to maintain confidentiality.

Legal & Regulatory Authorities: If required under applicable law or for legal proceedings.

Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred in accordance with applicable data protection standards.

5. Payment Processing

Payments are securely processed via Stripe, which is PCI-DSS compliant.

We do not store sensitive payment information (e.g., card numbers, CVVs).

Transactions are encrypted, and users are subject to Stripe’s policies.

For Indian Clients:

All transactions are processed through RBI-authorized gateways.

EMI options are available via approved third-party providers, subject to eligibility and terms.

For International Clients:

Payments can be made through Stripe/Razorpay, Payoneer, Wise, Paypal

Currency conversions, gateway fees, and applicable taxes may apply.

Invoices can be generated in INR or USD, based on client preference.

International EMI options are available upon request.

6. Data Security

We implement robust technical and organizational measures, including:

SSL encryption

Secure servers

Regular software and security audits

Access control protocols

While we take all reasonable precautions, no method of transmission over the internet is 100% secure.

7. International Data Transfers

If you access our services from outside India, your data may be processed in jurisdictions that may not have the same data protection laws. We ensure appropriate safeguards are in place for such transfers.

8. Data Retention

Your data will be retained only as long as necessary to fulfill the purposes for which it was collected, or as required for legal, regulatory, or contractual reasons.

9. Your Rights

You may have the right to:

Access or update your personal data

Request data deletion

Restrict or object to certain processing

Withdraw consent (where applicable)

Request data portability

Opt out of marketing communications

To exercise your rights, please contact us via the information below.

10. Third-Party Websites

Our site may contain links to other websites. We are not responsible for the privacy practices of these third-party websites. We recommend reviewing their privacy policies individually.

11. Changes to This Policy

We may revise this Privacy Policy periodically. Any changes will be reflected on this page with a revised “Effective Date.” We encourage you to review this page regularly for updates.

12. Contact Us

If you have any questions, feedback, or data access requests, please reach out via our contact page: 👉 https://brandbuildinfotech.com/contact